Testimonials - Web Design & SEO Middlesbrough | Surge Marketing Solutions

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Testimonials

PG Legal

Dear David,

Following on from our conversation I am of course delighted to say that: the results of your company’s efforts have been enthusiastically well received across the board.

A remit of rebrand our company and revamp our website was a little vague and then having a more than a few cooks sticking their ideas into the mix presented a challenge to Surge. But, once you warmed up to the idea that we were going to be difficult to please there’s no doubt you rose to that challenge and have produced a fantastic brand which we are all happy with and a really modem looking and feeling website, which i am sure will boost our online presence significantly. It presents the kind of professional image that we feel now matches our modem new offices and places us in a much better position to attract the commercial clients we want.

Incidentally we have started getting enquiries through the new website which were almost unheard of and that’s before we discuss any optimisation!

Did I mention how pleased we were with our letterhead and business cards? No? We love them too.

I would not hesitate to recommend Surge to any business looking out for this all encompassing service.

Thanks David.

Jonathan Fletcher
Director
PG Legal Ltd


East Durham College

Following a networking contact between East Durham College and Surge Marketing Solutions of Middlesbrough I would just like to submit a short testimonial.

We contacted Surge Marketing to help us promote a new business—to—business offer relating to apprenticeships. They quickly helped us developed a plan and implemented an effective email campaign for us within days. The campaign delivered nine new business sales leads for the college. The first of these has now been converted, contributing approximately £6k income against the £1k marketing investment. So the activity has already yielded a significant return, and we are confident other leads will convert resulting a further increase in new sales income.

Surge were extremely professional and very easy to work worth, taking all the stress out of developing the campaign — that delivered to our bottom-line.

We are now working with them on other marketing campaigns for the college.

Many Thanks

Alistair Cummins-MacLeod
Director of Marketing & Public Relations at East Durham College
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Lightwater Valley

I am more than happy to recommend Surge Marketing Solutions, who have been looking after our social media, SEO and PPC advertising.

Despite Surge initially saying it would take 4-5 months to see an impact, we saw an almost immediate impact on our social media engagement and following an uplift in our website visits that could be attributed to their work.

They have been professional and very helpful every step of the way, and as a team we have learnt a lot from them. They submit monthly reports regarding progress and outcomes and I fully intend to continue working with them. I regard them as an extended part of our marketing team.

Jane Oswald
Head of Marketing at Lightwater Valley
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Forest Fitted Kitchens

We were having problems with our old website so decided to find a local company to advise us and create a new website for our local family business. Surge Marketing Solutions listened to all our needs and produced a website that exceeded our expectations. The security on the site is what you would expect, and they still continue to advise and assist us long after our site was up and running. I would like to thank everyone at Surge Marketing Solutions for creating our new website, especially Chloe and Lisa for their expertise and advice.

Mick Driscoll
Manager at Forest Fitted Kitchens
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All Things Wool

After having a website previously built by another company and having a bad experience, it was a breath of fresh air to meet the team at Surge. They were honest with what they could do with my budget from the get go, and explained the benefits of spending a little more or keeping with what I initially could afford. To me their honesty was the most valuable thing I took away from working with this team.

The guys at Surge were brilliant when making my website. They were very patient and explained everything really clearly to me. I wanted something that would fit my brand but be functional to all age groups as my customer base is quite varied, and this is what I got and more. I really cannot fault them. I have had fantastic feedback from customers and anyone that looks at the website are always really impressed. I was really impressed with the customer service and aftercare. I am not the most confident person when it comes to technology but they explained everything very clearly and have been at the end of the phone or email ever since if I have needed anything. I am hoping in the near future to invest more into my website in the way of SEO and I will certainly be using Surge Marketing Solutions for this.

Samantha Hill
Founder of All Things Wool
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4-4-2 Soccer

When I decided to have a website built I didn’t have any idea what I wanted or needed, I had meetings with other companies who I felt wanted to build me a site that suited them rather than me and my needs, then I met with David from Surge Marketing who took the time to listen to me and understand my business I knew I had found the right company to work with.

Working with Chloe and Tyler who built the site for me was so easy, the image of the site I had in my mind after meeting Surge Marketing was on the screen in front of me. Support after the build has been first class!! Amazing company and amazing people, thank you all.

Domanic Gokool
Founder of 4-4-2 Soccer
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Ian Graham Plumbing and Heating

Surge Marketing Solutions have been a very professional and easy company to work with and have made the whole process of creating a new website pain free; in fact I enjoyed dealing with them. I am happy with our new more contemporary design and feel confident I can ring them if required in the future. Thanks to the team.

Melanie Hovenden
Representative of Ian Graham Plumbing and Heating
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Epivalence

Working with Surge to upgrade our website and enhance internet visibility has been a pleasure.  They are responsive to queries and explain clearly some of the complex factors involved.  We look forward to continuing our relationship with Surge and further increase our online presence.

Dr. Simon Rushworth
Business Technical Manager at Epivalence
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Sunderland Council

Surge Marketing Solutions were successful following a competitive tendering process to re-design two websites that a partnership of the 12 NE Local Authorities had used since 2009.

Following initial discussions and agreeing the specification, the support has been very consistent and the response times have been very good. Support has included phone, e-mail, video, preparation of supporting word documents as well as two personal visits to the office in Middlesbrough.

In terms of value for money, Surge suggested merging our two current websites into one and this has proved very helpful and enabled us to save costs, enabling both clients and staff to use the same site and this has also helped with the administration of the site.

With regard to what we have now, detailed below is the new specification.

  • Design – it now looks up to date.
  • Website now works across desktop computers and mobile devices.
  • The postcode checker now works.
  • New documents library allows you to list documents for download.
  • The administrator can send emails to inform councils of changes to pages through the back end.
  • The administrator can now see when other councils have logged in so you can know if they are interacting and therefore prompting alerts where necessary to access/read papers where needed

Maggie Stewart
Project Manager for Housing and Community Living at Sunderland Council
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Cotswold Manufacturing

I just wanted to write a few words to thank you for your help with developing our website.

You have given us a professional, clean image and a website that we can be proud of. You may wish to learn that we have actually received a lot of positive feedback from our customers regarding ease of use and content, so we know we must have got it right!

I do feel your advice and guidance is commendable; you helped us make the right decisions, so thank you!

Ken Napper
Commercial Director at Cotswold Manufacturing
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Life Aid Training

I am so grateful for my introduction to Surge Marketing Solutions: They rebuilt my website to include everything that I needed & aspired for it to be.

This is our 4th attempt to achieve that in 3 years: In that time we have approached over 40 design agencies. We have struggled to find a company who could meet our expectations, who understood what we wanted and who we felt could deliver: Surge do and we are looking forward to developing a long standing relationship with them.

What we have now is an impressive looking site, that is easy to navigate, that interacts with our clients adn that has strong sales messages that continually leads our readers to that all important purchasing decision.

From the offset they had the right approach. They understood that my website needed an input from three disciplines: it had to look right, it had to work, and it had to sell, and they have specialist staff working together to ensure that I got everything that I envisaged.

Those staff were a pleasure to work with, nothing was too much trouble and they quickly found solutions to issues that arose through the design.

I will always recommend Surge Marketing Solutions for their design skills, and they are also so easy and pleasant to work with.

Bob Campbell
Managing Director at Life Aid Training
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GTrak

Surge has recently completed our website and we are absolutely delighted with the result.

David and Chris worked closely with us throughout, answering all of our questions and queries promptly, and took note of the elements that we wanted included on the site, whilst also offering valuable guidance and advice.

We would have no hesitation in recommending Surge to anyone who is looking to design a website.

GTrak
- GTrak
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The Wedding Society

I found Surge when looking for a web company to build me a new bespoke website. After contacting a few design companies David promptly replied to my enquiry and arranged to meet to discuss my ideas and needs. (Which was done well ahead of any other company I contacted.)

Not only did David and his team deliver exactly what I wanted he provided the advice and support to help sustain the services i aim to provide. A major concern for me was having a contact to discuss any issues that could arise, and Surge are on hand whenever I need them.

I cannot recommend Surge enough for its professionalism, expertise and support. Fabulous!

Sarah Higo
- The Wedding Society
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Fury Events

Fury Events run outdoor activities in the North East. Our main income stream is from stag and hen do’s so our ranking on Google and website are a huge part of our marketing strategy as the majority of clients are from out of the area.

In the past a local company had created a new website for us and Surge took over our SEO, unfortunately our website was hacked along with a number of other websites they designed. The hackers had created extra pages on our site selling fake goods, this was only brought to our attention by a client of ours who had ended up on a page on our website selling Ugg Boots. The problem wasn’t rectified and we had issue after issue, our ranking on Google dropped from page 1 down to page 15 and the drop in business was noticeable.

I got in touch with David at Surge Marketing and we had a meeting. He talked me through my options without using any jargon and we decided starting from scratch with a new website was the best way to go. First Surge Marketing removed the majority of bad backlinks from our site which instantly boosted our Google ranking and then got to work on the SEO side to get us as high as possible.

David never once promised that he could definitely get us to the number 1 spot on Google as it isn’t something that can be guaranteed but we are now top for a number of search terms. Last minute bookings have shot up dramatically and clients all say it’s due to our high Google ranking and great looking website designed by the team at Surge.

Anything that needs adding or adjusting on the website or with our emails is never too much trouble and is done instantly. For a great service, explained in simple terms without the pushy sales patter, I would recommend Surge Marketing Solutions Ltd.

Edward Todd
Founder of Fury Events
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Gallagher Tarran

Thanks to Surge for designing and setting up our website. David and Chris spent time with us looking at the kind of website we wanted and we are very pleased with the layout. We have two trading styles and they were able to create a landing page where visitors can follow the path they need. Chris was very patient with me in explaining how to add and remove content and although it took me a while to do this, Chris was on hand to guide and advise.

We would have no hesitation in recommending Surge.

Eamonn Gallagher
Director at Gallagher and Tarran
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Dentist Direct

Surge have created for us a website we are incredibly proud of. As a national, customer focussed business we have invested heavily in our brand over the years and take it very seriously. It wasn’t an easy decision to change our agency but this has proved to be a huge success judging by the feedback we have received about the new website.

The ongoing support has been excellent. Whilst the website management is pretty easy, the team at Surge have had no hesitation in working with us to fine tune the website.

We are so impressed with the level of technical ability and customer service that we are now moving our SEO to Surge also.

Craig Huntingdon
Director at Dentist Direct
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Llew Glas Harlech

I am so pleased with Surge Marketing Solutions as they have helped me develop a website that I am proud of. I have had experience with other companies but I have never had the friendly approach that this company offers. I feel that Surge listened carefully to my budget and initial anxieties and nurtured me through the process at my own pace.

I was shown many design solutions, allowing me to tailor the site to exactly what I felt comfortable with. The work was enjoyable rather than a extra stress, and because communication is so easy the branding and strengths of Llew Glas Interiors became more clear to me.

Surge have encouraged me to work with WordPress and not be intimidated or confused showing me just what I need to know and quickly teaching me something new when I ask for help. I am always greeted with a friendly fast response over the phone and this enthusiasm has made me want to press on with an AdWords campaign.

I am excited about the future of my business and would be happy to recommend Surge Marketing Solutions and share that feeling.

Hattie Brown
Manager at Llew Glas Harlech
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Arthur’s Hill Primary Schools

I would like to take this opportunity to thank Surge Marketing Solutions for redesigning our school website to a remarkably high standard. They offered us a first class professional service and ensured that our new website met the needs of our schools. They took time to develop a detailed brief, sharing their expertise providing friendly and helpful advice. They that were extremely accommodating with any changes needed ensuring we completely satisfied with the final product.

They offered us continuous support throughout and first class training so that we can now easily maintain the website in‐house. We now have a slick and dynamic website that promotes our fantastic school, giving parents and visitors to our site a superior browsing experience.

I would thoroughly recommend their services to any educational establishment or business looking for a new and exciting website that will increase their online presence.

Russell Hill
ICT Senior Teacher at Arthur's Hill Primary Schools
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St Joseph’s RC Primary School

Surge have been outstanding from the outset. They have listened attentively to what we require, been adaptable at times and responsive to what I wanted. I had a very clear expectation of what I wanted and they bent over backwards to deliver it.

Their after sales support has been excellent and I hope it will continue as and when I need it! I cannot recommend them enough- they have taken the hassle out of building a website for me.

Mathew Atkinson
Acting Head of School at St Joseph's RC Primary School.
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Judges Hotel

Earlier this year I took the scary decision to commission a new, more modern website. As this was only my second website build I needed a design company that I trusted and who offered good value for money.

Paul Alsop of Yarm Computers, with whom we have now worked with for more than a decade, recommended “Surge Marketing Solutions” to me. Having talked with a short-list of potential website design companies, it became clear very quickly that Surge were my preferred choice.

It was only when I started getting into the real detail that I realised I had found a supplier who actually listened and who genuinely cared that I ultimately wound up with the website that I wanted. Their input and guidance, as well as their unfailing cheerfulness and quick turn-around in solving problems has been very, very impressive. (Huge thanks to all the team but especially Chloe Corking!).

I look forward to continuing to work with them and I would have absolutely no hesitation in recommending them to anyone who is looking for a new website.

Tim Howard
General Manager at Judges Hotel
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Evolution Forwarding

They say from small acorns grow great oaks and this is definitely the case for how the relationship between Evolution Forwarding and Surge Marketing Solutions has developed!

David spent several hours with us, listening to how we had grown, and came up with a plan to rework our AdWords campaigns to give us a better online exposure. We felt so confident with Surge that we asked them to look at the redevelopment of our websites. Several meetings followed, and once again, they pulled it out of the bag. The websites were given a makeover, with added functionality and great calls to action.

We’ve worked together for less than a year but I truly feel that Surge understand our business better than any other company we have used in the past 5 years. They feel more like a partner than a supplier.

Terry Goldspink
Managing Director at Evolution Forwarding
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A-Yoga

Surge Marketing Solutions were recommended to me by a supplier of mine whom had their website built by them, I arranged the initial meeting with the director David, I was very impressed and instantly knew they were a very professional company. Surge soon came up with an amazing design and content ideas for my yoga website. The service was outstanding and they were always willing to accommodate my constant requests.

After several previous bad experiences with web companies, I truly believe that there is no other web development company out there that can offer a service like this. I would also like to add that Tyler Sands, who managed the setup of my website from start to finish dealt with everything so quickly, efficiently, nothing was too much trouble and he is such an asset to the company!

Andrea Cook
Founder of A-YOGA
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