Lightwater Valley Portfolio | Surge Marketing Solutions

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Lightwater Valley

Brief

When we started work on Lightwater Valley’s digital marketing strategy, they already had a functioning website and various campaigns set up. We took this on board and worked alongside them to improve their strategy and achieve better results.

Our specialists recognised where campaigns were not as productive and cost-effective as they could be, and came up with a plan that would really work for Lightwater Valley and help them to successfully connect with their target audience, resulting in more ticket sales through their website.

There were issues with the current website which we highlighted with their developers. These issues were addressed and this reduced the website bounce rate on the booking page.

What We Did

We have been managing Lightwater Valley’s digital marketing strategy since January 2016, looking after their Social Media, SEO and AdWords campaigns. Since we’ve taken over, their social revenue has increased by 29%, their sessions via social have increased by 32% and they have seen a 58% increase on their focus keywords’ rankings through SEO.

Their Social Media campaign has seen the biggest impact after we reviewed their activity and made sure their content was more relevant and targeted at the right audience. We use a mixture of different posts and paid ads to make sure their activity on social is engaging and really reflects their brand. Since we’ve taken over, not only have their paid ads improved but their overall organic reach on all posts has dramatically increased as well.

58% OF RANKS INCREASED

TRAFFIC UP BY 30,000 VISITORS

TRANSACTIONS UP 22.27%

REVENUE UP 20.65%

Social Revenue

2015 £88,761
2016 £114,634
Up 29 %

Facebook Likes

2015 110,927
2016 126,638
Up 12 %

Sessions via Social

2015 47,263
2016 62,851
Up 32 %


Testimonial

I am more than happy to recommend Surge Marketing Solutions, who have been looking after our social media, SEO and PPC advertising.

Despite Surge initially saying it would take 4-5 months to see an impact, we saw an almost immediate impact on our social media engagement and following an uplift in our website visits that could be attributed to their work.

They have been professional and very helpful every step of the way, and as a team we have learnt a lot from them. They submit monthly reports regarding progress and outcomes and I fully intend to continue working with them. I regard them as an extended part of our marketing team.

JANE OSWALD
HEAD OF MARKETING AT LIGHTWATER VALLEY